Shipping Policy
At Star Musicals, we are committed to providing you with excellent service from the moment you place your order to when it arrives at your doorstep. Here’s everything you need to know about our shipping policy:
1. Processing Time:
- Orders are typically processed and prepared for shipment within 7 business days .
2. Shipping Methods:
- We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping. The available shipping methods will be displayed during the checkout process, along with estimated delivery times and costs.
3. Shipping Rates:
- Shipping rates are displayed at the time of checkout.
4. Estimated Delivery Time:
- The estimated delivery time varies depending on the destination address. The domestic orders are delivered in approx 3-5 business days and international orders will be delivered in 15 to 30 days from the date of shipping.
5. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
6. Shipping Restrictions:
- Some products may have shipping restrictions due to size, weight, or destination limitations. We will notify you during the checkout process if any restrictions apply to your order.
7. International Shipping:
- For international orders, please note that additional customs duties, taxes, and fees may apply upon importation. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
8. Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate and complete to avoid delays or misdeliveries. We are not responsible for packages that are lost or returned due to incorrect address information provided by the customer.
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team. We’re here to assist you every step of the way and ensure that your shopping experience with Star Musicals is enjoyable and hassle-free!
